Privacy Policy

PRIMA PREMIUM LTD PRIVACY POLICY

Here at Prima Premium Ltd we are committed to protecting your privacy. Our privacy policy outlines how we collect and store your personal data in light of the requirements of the Data Protection Act 2018. If you have any queries about our policy please contact us at Prima Premium Ltd trading as Primal Training, Union street South, Halifax, HX1 2LE. By email: info@primaltraininguk.com by telephone: 01422 383501

* INFORMATION WE COLLECT

When subscribing to Prima Premium Ltd we collect personal details from you in order to set up your account. This includes your name, address and other contact details such as contact numbers and an email address. Note that we do not store your bank details on our web servers.

* WHEN DO WE SHARE YOUR DATA

We will only share your contact details with other services that Prima Premium Ltd are associated with relating to offers which have a benefit to you, such as our associated company Primal Kitchen Ltd and any other future companies that we may form. We will never share your username or passwords for your login to our websites with any other company or person.

* PAYMENT TRANSACTIONS

We work with third-party providers and services to help us operate payments namely Stripe a payment gateway used to receive your monthly subscription payment. These providers may provide us with information about your payment transactions. However at no point can we view or access your bank or card details.

* HOW DO WE PROTECT PERSONAL INFORMATION

We use a secure server and also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. We have an appointed data protection officer within the company to ensure our policy is adhered to and personal data of our consumers is kept safe and protected.

* MAKING THE DATA AVAILABLE TO YOU THE CONSUMER – RIGHT OF ACCESS

If at any time you need to retrieve any personal information from us that we hold please contact our data protection officer Dave Noble using the contact email address on our website.

* CONSENT

By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of any information you provide in accordance with the above purposes. Please note if the user is under the age of 18 consent is given when the person who is over 18 sets up an online membership on behalf of the minor.

* CONSENT – SOCIAL MEDIA

We post and share photos of our classes and services on social media sites for advertisement purposes. If you do not wish to be included in any group images on social media accounts please contact us directly before agreeing to opt in to our privacy policy.

* TO OPT OUT OR REMOVE DATA FROM OUR RECORDS

Please note by terminating your membership/ online account with Prima Premium Ltd we do not remove your contact details from our system and you may still receive offers from Prima Premium Ltd or our associated companies by email or text

If at any time you wish to opt out and require your personal data to be removed from our system please contact Dave Noble or Jess Brearley by email using the contact email address on our website. (Please note we have a 7 day turnaround to remove the data from our records).